FAQ
Use this text to share information about your product or shipping policies.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What payment methods does Luafo accept?
Luafo accepts a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. We also offer payment options through select digital wallets.
What is Luafo’s return policy?
Luafo offers a 30-day return policy for most products. Items must be returned in their original condition with all accessories and packaging. Please contact our customer service to initiate a return and receive a return authorization.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the carrier’s website. You can use this tracking number to monitor the status of your delivery. Additionally, you can log into your Luafo account to view your order status and tracking information.
How long does shipping take and what are the shipping options?
Shipping times vary based on your location and the shipping option you select at checkout. Standard shipping typically takes 10-12 business days, while expedited shipping options are available for faster delivery. Detailed shipping information and costs will be provided at checkout.
Any Question?
You can contact us through our contact page! We will be happy to assist you.